Job Description
The Student Worker - IT Assistant assist with executing key processes related to the tactical execution and implementation of the following, but not limited to: menu management, updating POS system for client-specific categories, IT support to include training for onsite team, assist with managing AV equipment and filming of virtual programming events, and other present and future technology projects as needed. Candidates must be currently enrolled at Towson University and this role will report directly to the Towson Hospitality IT Analyst.
Job Responsibilities
Assist with tactical support for technology and development for the onsite team- Individual must possess sophisticated communication skills (written and verbal) with demonstrated ability to build effective working relationships with multiple levels of management
- Excellent time management skills with ability to complete assigned tasks on schedule
- Assist with daily interactions with field operations personnel and system administration processes
- Support the team to ensure menu support tickets are tracked and resolved within agreed upon service levels. Handles menu support escalations to ensure they are resolved timely
- Must have strong communication skills and able to convert IT technical language into Front Line First user friendly learning
- Perform other duties as required or assigned which are reasonably within the scope of role
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Excellent customer service skills required.
- Provides high level of support to onsite team with technology related projects’ timeline and addresses matters in a timely manner.
- Must have excellent time management skills.
- Advanced Microsoft Office skills are required, including Excel and PowerPoint.
- Position requires exceptional written and verbal communication skills.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
